FAQ

Where are you based?


Bolt is based out of Birmingham, Alabama.




I never recieved my package. What do I do?


We are so sorry to hear this! Email @shopboltdesigns, and we will get back to you ASAP. We offer 100% refunds. Due to the impacts of COVID-19 on USPS, your order may take longer than 3-5 business days to be delivered. Bolt is doing all we can on our end to ensure prompt shipping once your order is placed. Thank you for your patience!




My item came in broken or damaged. What now?


We are terribly sorry! Email shopboltdesigns@gmail.com, and we will be more than happy to assist you.




Is there a pickup option?


Yes! We operate out of Birmingham, Alabama. USE CODE: "localpickup" in the "Enter promo code" on the check out page. We will then email you times and location for pick up!